Our Customers' Reviews
Donovan Doyle & his staff came to our rescue on 6/30/17. We were hauling our 35' - 5th wheel toy hauler to Georgia when we had a blow out on one of the tires and the spare was in very bad shape. We managed to make it to Tuffy in Riverview. The guys took very good care of us and put 4 new tires on the 5th wheel so we could get to Georgia. AWESOME JOB!!!! Thank you so much.
— Allen M., Bonita Springs, FL
We were headed to Orlando on our family vacation and had a blow out on I-75. We quickly pulled off and stopped into Tuffy's. They did not have our tire in stock to replace quickly so we had to put our spare on ourselves. A couple of the guys came out and helped us do it quickly and safely. We were back on the road in 15 minutes---SAVING THE DAY. All the frowns turned upsidedown as my kids were thrilled to be back on the road headed to Sea World. Great customer service!!!!
— Jared H., Riverview, FL
We use Tuffy for all our vehicles! They are busy so get their early or make an appointment but they are by far the best in the area. They are honest and have earned our loyalty. Took a vehicle there YEARS ago for a brake change because dealership said I needed pads, rotors, etc. Made the appointment at Tuffy before a long road trip and they called to ask me why I thought we needed new brakes; they were fine! WOW! That earned my trust and that was years ago and we have been extremely happy with every service performed on our various vehicles!
— Liz T., Riverview, FL
We want to recognize Donavan who was handling the front desk when we came in. He greeted us immediately in a friendly, professional manner and asked if he could help us without hesitation. He presents a very favorable first impression of your business. He's an excellent employee whom we hope you value and recognize.
— Jackie B., Apollo Beach , FL
I've been coming here for years and I wouldn't want to go anywhere else. These guys are amazing and have taken care of my car very well. Not to mention, the prices are reasonable! Morgan from the front desk is very courteous, professional and really good spirited. Keep up the great work guys! I'll always come to you for your services on my car. Thank again!
— Sheryl M., Riverview, FL
I was in a bind and they went anove and beyond my expectations. Thank you
— Connie S., Frostproof, FL
I have been to this Tuffy a couple of times. Always was completely satisfied with work and price. One time was just a minor repair and the charge was nothing, again, nothing. Will come back here again when needed.
— Dave R., Wimauma, FL
Had to have my vehicle towed there because of a transmission fluid leak, this was on a Sunday so the store was closed. I used their email feature to give them information about the problem. Called Monday morning 10 minutes after they opened and they already had the vehicle on the rack. They had told me they received the email, and they would call me back as soon as they had a diagnosis. They called within 40 minutes of the initial call to confirm that I did in fact have a failure of my transmission lines. They stated they would replace the lines as well as flush and fill the transmission. This is exactly what they did, and the vehicle was finished early in the afternoon. They could not have been more professional, or more prompt in handling my concern. Everything was fixed to my complete satisfaction! I am extremely pleased with the service I received and will definitely utilize Tuffy Riverview again. They were nothing short of fantastic!
— Jeff W., Wimauma, FL
The manager at this store, and the mechanic that worked on my son's fiancee's car are the best. I am impressed with the level of service and willingness to help someone. Thanks. They go way above and beyond what is normal.
— Joe S., Riverview, LA
New manager Chris went above all my expectations in taking care of my vehicle situation. I will always use them from now on without hesitation.
— Janet D., Riverview, FL
Quick and Efficient. I will be back for my next service.
— Christopher K., Gibsonton, FL
Big shout out to Chris, Henry and the crew for service above the call of duty! Would use their services in the future and would refer you, as well!
— Robert A., Caldwell, FL
David and staff very professional to be comended
— Roy H., Tillis, FL
We walked in without an appointment. David gave us a realistic time for the repair we needed. Our repair was done much sooner than expected. David was very personable yet very professional. I wouldn't hesitate recommending Tuffy to my friends and relatives.
— Gloria F., Sun City Center, FL
I went into Tuffy's this afternoon convinced I needed my brakes serviced. I spoke with a mechanic named Chris who was very helpful. He took the time to investigate my concerns, put my car on a lift, brought me into the service area, and explained in detail why he felt my car did not need to be serviced! I was shocked in the most positive way because I had expected to spend at least $350 for new brakes. I can't tell you how happy I was to hear that I didn't need them yet. Thank you Tuffy's...I'll be back when my car needs to be serviced. :)
— Christina D., Riverview, FL
The staff is very friendly, honest, knowledgeable, fast, hardworking, helpful,and affordable. Tuffy's is the best auto shop I have ever been to. I will only take my cars to this shop. They have the most honest and hardworking technicians. You will be completely satisfied with your experience at Tuffy's in Riverview.
— Tina A., Brandon, FL
Morgan and the guys at Tuffy were courtious, professional and most importantly " Honest". Thank you fellas after dealing with tuffy i was happy the rest of the day.
— Rob J., Ft Pierce, FL
I don't trust many shops,However this shop has really went above and beyond. Very fair pricing,Great professional staff. Thank you all.
— Stewart C., Riverview, FL
My father and I were coming back from the Florida keys towing our boat. We got side swiped by a pickup truck that appears driver fell asleep at wheel. We had a blow out on alligator alley and changed our tire. We had another blowout on same tire location just before big bend road. We pulled over looking for a gas station but saw a taffy auto service. Unfortunately they were closed for the evening. My father was on the phone with the insurance company when two gentlemen, Donovan and Chris who were on their way home who came out to help us. They graciously changed our tire and unbeknownst to us when the pick up side swiped he actually damaged the trailer which was causing the damage t the tire. Chris and Donovan repaired our trailer as well. This was first class service by these two guys who helped us out after ours prior to going home. I don't know of any other company that would have helped us out in this situation. Highly recommend you check them out for your car needs, thanks again.
— Daniel R., Tampa, FL
people there was very nice and help me in many ways
— terry l., riverview, FL
Just want to take a moment to say thank you to the staff at Tuffy Riverview. I always bring my mom's car in on my lunch hour for its quarterly oil change. The staff is professional and courteous and always gets me in and out in time to grab a sandwich before heading back to the office.
— Paul S., Riverview, FL